About the Opportunity The University of the Free State (UFS) is inviting applications for six A_STEP Intern positions within its Centre for Teaching and Learning, under the Student Success programme. This 12-month internship is an opportunity for graduates to gain practical workplace experience in student academic support, tutoring coordination, teaching and learning administration, research and programme support. The successful candidates will assist with coordinating tutors, organising tutorial sessions, managing attendance records, supporting academic evaluations and helping Teaching and Learning Coordinators improve the quality of tutoring services offered to students. The internship is based at the Bloemfontein Campus and is scheduled to commence on 1 January 2027. Key Responsibilities Successful candidates will assist with the following duties: Compiling and maintaining a database containing tutor information. Assisting with problem-solving related to tutorial venues. Booking venues and scheduling online links for tutorials and training sessions. Resolving venue and online tutorial-related challenges. Assisting tutors with planning and implementing session plans for specific modules. Capturing tutor attendance information on Oracle for reporting and research purposes. Supporting Teaching and Learning Coordinators with providing constructive feedback to tutors following classroom observations. Assisting with administrative claims relating to tutor payments. Communicating with tutors and developing evaluation schedules for each semester. Distributing, collecting, scanning and capturing evaluation forms. Assisting with portfolio assessments and session plan submissions on Blackboard. Supporting research initiatives within the programme. Minimum Qualification Requirements Applicants must have: A Bachelor's degree at NQF Level 7. Important: Applicants must attach a copy of their qualification or official proof of the qualification obtained. Internship Eligibility Requirements Candidates applying for this internship must meet the following conditions: Must not currently be participating in another learnership or internship programme. Must have no previous formal work experience. Must be willing to sign an internship agreement with the University of the Free State. Must be available to participate in the full 12-month internship programme. Recommended Skills and Experience The following will be advantageous: Computer literacy, particularly Microsoft Word, Excel and PowerPoint. Basic research and data-related skills. Ability to work effectively with others. Ability to work well under pressure. At least one year of tutoring, Teaching Assistant or academic facilitator experience in a higher education environment. Key Competencies The ideal candidates should demonstrate the following competencies: Results Orientation Ability to adapt to changing environments and situations. Ability to remain committed to tasks and overcome challenges. Strategic Thinking Ability to manage several activities at the same time. Creative and open-minded approach to solving problems. Business Acumen Ability to follow organisational rules, procedures and regulations. Proficiency in using Microsoft Office applications. Leadership Ability to take initiative, lead and provide guidance when required. Ability to cooperate with others and encourage teamwork. Building Relationships Ability to interact and establish positive working relationships with others. Ability to make decisions through consultation and collaboration. Salary and Benefits The annual remuneration package, including benefits, is R9,497.50 per month. The final remuneration is subject to the budget available for the position, relevant work experience and qualifications. Employment Equity The University of the Free State is committed to diversity, transformation and achieving its employment equity targets. Preference will be given to candidates from under-represented designated groups, including candidates with disabilities. How to Apply Interested candidates who meet the requirements must submit their applications online through the official University of the Free State vacancy website. Important application instructions: Applications may only be submitted online through the official UFS recruitment portal. Applications submitted through any other platform will not be considered. Applicants must submit the following documents: A detailed Curriculum Vitae (CV). Copies of qualifications or official proof of qualifications obtained. SAQA accreditation for foreign qualifications, where applicable. A copy of a South African Identity Document or passport for foreign nationals. The application system allows a maximum of eight attachments. Applicants are advised to combine documents into fewer files where necessary to avoid upload difficulties. Incomplete applications will not be considered. Enquiries: Telephone: 051 401 9813 Email: PhokaR@ufs.ac.za Application assistance: 051 401 2979 / 7659 Please Note: The University reserves the right not to fill the position. Only shortlisted candidates will be contacted. If you are not contacted within six weeks after the closing date, you may consider your application unsuccessful.