Siemens Healthineers is inviting applications for the Customer Service Engineer Trainee position in Durban, KwaZulu-Natal. This full-time internship opportunity is suitable for South African citizens with a diploma in Electronics, Mechatronics, Electrical Engineering or Clinical Engineering who are interested in building a career in medical technology and technical customer support. The successful candidate will receive practical experience under supervision, supporting the installation, maintenance and servicing of medical equipment and systems. This opportunity offers exposure to technical troubleshooting, customer support, equipment commissioning and ongoing professional development within a global healthcare technology company. About the Opportunity Siemens Healthineers is a global medical technology company focused on improving healthcare outcomes and patient experiences. Operating in more than 70 countries, the company develops and provides technologies that support clinical decision-making and patient treatment. The Customer Service Engineer Trainee will work under supervision to assist with technical service activities, maintain medical equipment and systems, resolve customer issues, and contribute to the efficient delivery of technical services. Although the position is based in Durban, the role primarily supports the Cape Town and Gqeberha (Port Elizabeth) regions. The successful candidate may also be required to provide support in other regions. Key Responsibilities The trainee will assist with installing, commissioning, maintaining and evaluating customer equipment and systems. This includes supporting the performance and reliability of medical technology equipment. The role involves providing remote and onsite technical assistance to customers and supporting the resolution of technical issues that require advanced user support. The successful candidate will contribute to improving internal tools, equipment, processes and technical data repositories. They may also assist with estimating, planning and reviewing technical tasks related to projects and service delivery. Additional responsibilities include supporting technical service processes, monitoring performance and efficiency, assisting with service development activities, and coordinating with subcontractors where required. The trainee will participate in technical training, independent learning, computer-based courses and on-the-job development. They will also contribute to knowledge sharing and skills development within the Customer Service Team. Other reasonable duties associated with the Customer Service Engineer role may be assigned. Minimum Requirements Applicants must meet the following requirements: A diploma in Electronics, Mechatronics, Electrical Engineering or Clinical Engineering. A valid driver's licence. South African citizenship is mandatory. Strong verbal communication skills. Analytical thinking and problem-solving abilities. A high-performance mindset and willingness to learn. Availability to work overtime during the week, on weekends and on public holidays when required. Having your own vehicle will be advantageous. Siemens Healthineers indicates a preference for candidates from designated diversity groups. Skills and Competencies The ideal candidate should demonstrate technical aptitude, attention to detail and an ability to analyse and resolve equipment-related problems. Strong communication skills are important because the role involves assisting customers and working with the wider technical service team. Applicants should also be adaptable, willing to participate in ongoing training, and comfortable working in a customer-focused technical environment. Why Apply? This internship provides an opportunity to gain practical engineering experience in the medical technology sector. Successful candidates can develop technical troubleshooting skills, learn about medical equipment maintenance and commissioning, and gain exposure to customer service engineering within an international organisation. It may be particularly valuable for engineering graduates who want to apply their technical knowledge in a healthcare environment. How to Apply Interested candidates who meet the requirements are encouraged to apply before the closing date. To apply, click the “Apply Now” button on this page. You will be redirected to the official application page where you can complete and submit your application directly to the employer. For additional information, visit the official Siemens Healthineers careers website here Important: The closing date was not included in the supplied vacancy details. Applicants should check the official careers website for the latest application information. Join WhatsApp Channel