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Sanlam Client Services Internship 2026 | Graduate Programme in Financial Services

Sanlam - Cape Town, Western Cape

Sanlam Client Services Internship 2026 | Graduate Programme in Financial Services

CompanySanlam
LocationCape Town, Western Cape
SalaryMarket Related
Closing date2026-10-28
Date posted2026-10-16
Employment typeContract
Sanlam is inviting applications from motivated and unemployed young South Africans for its Client Services Graduate Internship Programme. This 12-month workplace learning opportunity is designed for individuals who want to gain practical experience and develop their careers in the financial services industry. Successful candidates will receive structured training, mentorship and hands-on exposure to call centre operations, client service and policy administration within Sanlam's Client Services business unit. Participants will assist with life assurance and investment-related enquiries while developing essential customer service, communication and administrative skills in a professional financial services environment. Minimum Requirements To be considered for the Sanlam Client Services Graduate Internship Programme, applicants must meet the following requirements: Be a South African citizen. Be between 18 and 35 years old. Be currently unemployed. Be available to commit to the full 12-month programme. Have strong verbal and written English communication skills. Have basic computer literacy, including knowledge of Microsoft Office applications. Demonstrate good interpersonal and customer service skills. Be willing to learn and interested in pursuing a career in financial services. Be able to work effectively in a team and adapt to a fast-paced service environment. Have not previously participated in a similar learnership or internship programme, where applicable. Preferred Qualifications and Experience Preference may be given to applicants who have a completed degree or National Diploma in one of the following fields: Business Administration Finance Commerce A related field Previous customer service or call centre experience will be beneficial but is not a requirement. Applicants should also demonstrate attention to detail, professionalism and a commitment to delivering excellent client service. Duties and Responsibilities Successful candidates will gain practical exposure to Sanlam's Client Services operations and support the delivery of quality service to clients. Responsibilities may include assisting with life assurance and investment-related enquiries, supporting policy administration processes, responding to client requests and helping ensure that service standards and customer expectations are met. Participants will also develop their communication, administrative and problem-solving skills while learning about financial services operations and working with experienced professionals. What You Will Gain The programme offers the following development opportunities: 12 months of practical workplace experience. Structured training and ongoing mentorship. Exposure to call centre operations and policy administration. Experience in life assurance and investment administration. Development of customer service and communication skills. Industry knowledge and workplace readiness. An opportunity to build a foundation for a career in financial services. About Sanlam Sanlam is a financial services group offering solutions across areas including insurance, investments, financial planning and related services. Through its Client Services business unit, the company supports clients with enquiries and requests relating to its financial products and services. This internship provides an opportunity for eligible young people to gain valuable workplace experience and develop skills relevant to the financial services sector. How to Apply Interested candidates who meet the requirements are encouraged to apply before the closing date. To apply, click the “Apply Now” button on this page. You will be redirected to the official application page where you can complete and submit your application directly to the employer. Closing Date: 28 October 2026 Important Information Sanlam advises that shortlisting will begin after the application closing date. The time required to complete the recruitment process will depend on the candidate's progress through the selection stages and the availability of hiring managers. Sanlam is committed to transformation, diversity, inclusion and equity. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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