About the Optimi Group IT Internship Programme 2027 Optimi Group is inviting applications from motivated and hardworking graduates for its 2027 IT Internship Programme in Centurion, Gauteng. This opportunity is designed for candidates who want to gain practical experience in IT support, systems administration and IT asset management while completing an accredited qualification over the 12-month programme period. The successful candidate will work with the IT team to support users, manage service requests, maintain IT equipment records and assist with technology-related projects. The internship offers an opportunity to develop technical knowledge, improve problem-solving skills and gain valuable workplace experience in the e-learning industry. Minimum Requirements Applicants must meet the following requirements: Grade 12 (Matric). A Diploma or Degree in Information Technology or a related field. Proficiency in Microsoft Office Suite. Good written and verbal communication skills in English. Must not have previously participated in an internship programme. Candidates should be detail-oriented, eager to learn, hardworking and interested in developing a career in Information Technology. Duties and Responsibilities The successful IT Intern will assist with the following duties: IT Service Desk Support: Assist with managing the IT service desk, logging support requests and ensuring that user issues are recorded accurately. First-Line IT Support: Provide initial technical support and guidance to users, including remote assistance where required. Troubleshooting: Assist with resolving routine IT-related queries and escalate more complex technical issues to the relevant team members. IT Asset Management: Maintain IT asset registers and inventory records to ensure that equipment information remains accurate and up to date. Equipment Tracking: Assist with tracking, allocating and recording IT equipment issued to users or departments. Hardware and Software Maintenance: Support the maintenance of computer hardware, software and related technical documentation. Repairs and Maintenance: Assist with arranging repairs and maintenance for IT equipment when required. IT Asset Administration: Support insurance-related administration and maintain documentation relating to IT assets. IT Projects: Participate in IT-related projects and assist with project coordination and administrative activities. Record-Keeping and Reporting: Maintain accurate records and prepare reports relating to IT support activities and asset management. General Administration: Perform administrative and ad hoc duties as assigned by the IT team. Skills and Competencies The ideal candidate should demonstrate: An interest in IT support and systems administration. Good problem-solving and analytical skills. Strong attention to detail. Good written and verbal communication. Computer literacy and proficiency in Microsoft Office. Organisation and time management. A willingness to learn new technologies. The ability to work independently and within a team. Good record-keeping and administrative skills. A professional approach to assisting users and resolving technical issues. What the Internship Offers The Optimi Group IT Internship Programme provides an opportunity to gain practical workplace experience in IT support, service desk operations, asset management and systems administration. Over the 12-month period, the successful candidate will also complete an accredited qualification, helping to strengthen their professional development and technical knowledge. This opportunity may be particularly valuable for IT graduates looking to build a foundation for careers in IT support, technical support, IT operations and systems administration. Location The position is based in Centurion, Gauteng, South Africa. How to Apply Interested candidates who meet the requirements are encouraged to apply before the closing date. To apply, click the “Apply Now” button on this page. You will be redirected to the official application page where you can complete and submit your application directly to the employer. Closing Date: 22 November 2026 Please note that Optimi Group advises applicants who do not receive a call within 14 days to consider their applications unsuccessful.