The opportunity Metisware is looking for a sharp, driven individual who lives and breathes technology — someone who gets a genuine buzz from diagnosing a thorny issue, fixing it cleanly, and moving on to the next challenge. If you find yourself rebuilding PCs for fun, troubleshooting networks at midnight, or reading up on Microsoft 365 just because — we want to meet you. What you'll be doing Desktop & Device Support Setup, configuration and troubleshooting of Windows endpoints Hardware diagnostics and repair Software installation, patching and lifecycle management Printer, peripheral and connectivity support Client-Facing Support First-line helpdesk and on-site client visits Microsoft 365 user support (Outlook, Teams, SharePoint) Active Directory and account management basics Clear, professional communication under pressure Who you are// the profile we're looking for $ passion_for_tech = true $ loves_solving_complex_problems = true $ thrives_under_pressure = true $ team_player = true $ enjoys_all_of_the_above = true // formal IT qualification is a plus, not a requirement // your ability and hunger matter more than your CV Non-negotiables Requirements # Valid driver's licence # Reliable own vehicle # Weekly stand-by rotation # Comfort in the Microsoft ecosystem # Attitude that loves the work / This not a job / It is a customer service passion Salary Remuneration is commensurate with your experience and demonstrated skill level. We reward capability, not just credentials.