About the FNB FirstJob Learner Opportunity First National Bank (FNB), part of the FirstRand Group, is inviting applications for the FirstJob Learner position in Johannesburg. This is a development opportunity designed for individuals who want to gain practical workplace experience while completing a formal, registered qualification. Successful candidates will gain exposure to business operations, research, analysis, administration, process improvement and project-related activities. Learners will also receive additional work-related training to support their professional development and help them meet the requirements of their qualification. Key Responsibilities The successful candidate will be expected to: Complete the requirements of a formal, registered qualification while gaining workplace experience. Perform research, analysis, administrative and project-related tasks that support business objectives. Identify and report potential risks that could increase business costs. Develop an understanding of financial processes and comply with operational standards. Support customer service by handling customer queries and complaints professionally. Collect customer feedback and contribute ideas to improve service delivery. Maintain accurate activity reports and follow company policies and procedures. Help identify opportunities to improve business processes, systems and operational efficiency. Ensure that work meets the required quality standards. Work collaboratively with team members and contribute to shared business goals. Develop a personal development plan and work towards improving skills and competencies. Demonstrate professionalism, inclusivity, respect for others and a commitment to continuous learning. Skills and Competencies Candidates should demonstrate a willingness to learn, good communication and teamwork skills, attention to detail, problem-solving ability and an interest in developing their professional capabilities. Applicants should also be willing to complete the required qualification and participate in workplace training. Employment Equity All appointments will be made in line with the FirstRand Group's Employment Equity Plan. FNB supports the recruitment and advancement of people with disabilities. Candidates may voluntarily disclose disability information, which will be treated confidentially, subject to applicable legal requirements. How to Apply Interested candidates who meet the requirements are encouraged to apply before the closing date. To apply, click the “Apply Now” button on this page. You will be redirected to the official application page where you can complete and submit your application directly to the employer. Closing Date: 20 November 2026 Important: Applications will not be accepted on or after the closing date. Submit your application in advance to avoid missing this opportunity.